RocketHosts offers many avenues of support for our clients to ensure the best possible hosting experience. From helpdesk, voice, and fax, to forums and tutorials, you will have fast resolution of any situation. Our client access area allows you to submit a trouble ticket, order additional services, and view or modify your information 24 hours a day, 7 days a week. A live support chat is planned for the near future as well.
If for any reason you cannot access your client area due to a network or hardware issue on that server, we also have helpdesks on 2 different networks so you can contact us. Those helpdesks are located at http://rhhelpdesk.net , or at http://helpdesknetwork.com You will need to create a user account on the one you choose if you ever have a need to use it.
RocketHosts, LLC has been committed to customer satisfaction since 2001.