START DATE: August 9th 2012
START TIME: 02:00 AM Central Time
ESTIMATED END DATE: August 9th 2012
ESTIMATED END TIME: 05:00 AM Central Time
PROVIDER: Hurricane Electric
SERVICE: Upstream Network
TYPE OF WORK: Upgrading router hardware to larger chassis
IMPACT OF WORK: 15-30 Minutes of periodic packet loss
This Wednesday, one of our upstream carriers, Hurricane Electric, will be upgrading router hardware to a larger chassis. During this event, customers may see brief periods of packet loss during reconvergence and routing to other carriers.
During this period, all services such as Remote Hands, installations or vists will continue in according with our normal procedures.